Privacy Policy

Last updated: July 27, 2026

This Privacy Policy describes how Ear Solutions Corp (“the Company,” “We,” “Us,” or “Our”) collects, uses, and discloses Your information when You use Our website and services in the United States, and explains Your privacy rights under applicable U.S. federal and state laws.

By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.

Interpretation and Definitions

Interpretation

The words whose initial letters are capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Privacy Policy:

Company (referred to as either “the Company,” “We,” “Us,” or “Our”) refers to Ear Solutions Corp, Corporate Office: 485 Madison Avenue, Suite 733, Floor 7, Manhattan, NY 10022, operating the website https://earsolutions.org/.
Service refers to the Website and Our related hearing care services, including home-visit and clinic-visit hearing consultations and appointment booking.
Personal Data (or “Personal Information”) is any information that relates to an identified or identifiable individual. Under certain state laws, this may also include information linked to a household.
Sensitive Personal Information includes categories defined under applicable state laws, such as health information You voluntarily share with Us (for example, information about Your hearing difficulties).
Consumer Health Data means personal information linked to You that identifies Your past, present, or future physical health condition, as defined under certain state laws.
Cookies are small files placed on Your computer, mobile device, or any other device by a website, containing details of Your browsing history on that website among other uses.
Device means any device that can access the Service, such as a computer, cell phone, or digital tablet.
Service Provider means any natural or legal person who processes data on behalf of the Company, including third-party companies or individuals employed by the Company to facilitate the Service, provide the Service on Our behalf, perform services related to the Service, or assist Us in analyzing how the Service is used.
Usage Data refers to data collected automatically, either generated by use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
You means the individual accessing or using the Service.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data While using Our Service, We may ask You to provide certain personally identifiable information that can be used to contact or identify You, including but not limited to:

First name and last name
Phone number
Email address
ZIP code, city, and state
Age range
Information about Your hearing needs and preferences (for example, situations in which You experience hearing difficulty, whether You currently wear hearing aids, and how You plan to pay for hearing care)
Appointment preferences (home visit or clinic visit; preferred contact times)

Health-Related Information. Some information You provide (such as descriptions of Your hearing difficulty) may be considered health information or Consumer Health Data under certain state laws. We collect this information only when You voluntarily provide it, and We use it solely to assess Your suitability for Our hearing care services, schedule Your consultation, and provide You with appropriate product recommendations. We do not sell Consumer Health Data.

Usage Data Usage Data is collected automatically when using the Service and may include Your Device’s Internet Protocol (IP) address, browser type and version, the pages of Our Service You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers, and other diagnostic data. When You access the Service through a mobile device, We may automatically collect the type of mobile device You use, its unique ID, IP address, operating system, and mobile browser type.

Tracking Technologies and Cookies

We use Cookies and similar tracking technologies (beacons, tags, pixels, and scripts) to track activity on Our Service and store certain information, including for analytics and advertising purposes. Technologies We use include:

Necessary / Essential Cookies (Session): essential to provide the Service and enable its features, authenticate users, and prevent fraud.
Cookie Notice Acceptance Cookies (Persistent): identify whether You have accepted the use of cookies.
Functionality Cookies (Persistent): remember choices You make (such as language preference) to provide a more personalized experience.
Analytics Cookies: We use Google Analytics to understand how visitors use Our Service. Learn more about how Google collects and processes data at https://policies.google.com/technologies/partner-sites.
Advertising Cookies: We use Google Ads and Meta (Facebook/Instagram) advertising technologies to measure the effectiveness of Our advertising and to deliver relevant advertisements. These partners may use cookies and pixels to collect identifiers and Usage Data.

You can instruct Your browser to refuse all Cookies or to indicate when a Cookie is being sent. Certain sharing of information through advertising cookies may be considered a “sale” of Personal Information or “targeted advertising” under some state laws — see “Your U.S. State Privacy Rights” below for how to opt out.

Use of Your Personal Data

The Company may use Personal Data for the following purposes:

To provide and maintain Our Service, including to monitor its usage.
To determine service suitability: to assess whether Our private-pay hearing care services fit Your needs and to route Your inquiry appropriately.
To schedule and deliver appointments: to arrange Your home-visit or clinic-visit hearing consultation in New York, New Jersey, or Massachusetts.
To contact You: by telephone call, SMS/text message, email, or other equivalent forms of electronic communication regarding Your inquiry, appointment scheduling, consultations, and related service communications. Telephone and text communications are made only with Your prior express consent, as described in “Telephone and Text Communications (TCPA)” below.
For the performance of a contract: the development, compliance, and undertaking of the purchase contract for products or services You have purchased from Us.
To facilitate financing: if You choose to finance Your purchase, to connect You with Our financing partner (see “Financing” below).
To provide You with news, special offers, and general information about goods, services, and events We offer that are similar to those You have already purchased or inquired about, unless You have opted out.
To manage Your requests to Us.
For business transfers: to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Our assets.
For other purposes: such as data analysis, identifying usage trends, determining the effectiveness of Our promotional campaigns, and evaluating and improving Our Service, products, services, and marketing.

Telephone and Text Communications (TCPA)

By providing Your telephone number and checking the consent box on Our forms, You provide Your prior express written consent to receive calls and text messages from Ear Solutions Corp (and those acting on Our behalf) at the number You provided, including calls and texts made using an automatic telephone dialing system or prerecorded/artificial voice, for purposes of scheduling and servicing Your inquiry and for marketing.

Consent is not a condition of any purchase.
Message and data rates may apply. Message frequency varies.
You may opt out of text messages at any time by replying STOP, and receive help by replying HELP.
You may opt out of calls by informing Our representative or by contacting Us at (888) 341-2982 or contact@earsolutions.us.

Financing

We offer financing options through Cherry Technologies, Inc. (“Cherry”). If You choose to apply for financing, You will provide Your information directly to Cherry, and Cherry’s own privacy policy and terms will govern its collection and use of Your information. We may share limited information with Cherry (such as Your name, contact details, and purchase amount) as necessary to facilitate Your financing application. We encourage You to review Cherry’s privacy policy at https://withcherry.com/privacy before applying.

Disclosure of Your Personal Data

We may share Your Personal Data in the following situations:

With Service Providers: to monitor and analyze use of Our Service, to contact You, to process payments, and to schedule appointments (for example, CRM, telephony, and analytics providers).
With Our hearing care professionals and partner clinics: licensed hearing care professionals in New York, New Jersey, and Massachusetts who conduct Your home-visit or clinic-visit evaluation and fitting.
With Our financing partner (Cherry): as described in “Financing” above, if You choose to apply for financing.
With advertising partners (Google, Meta): We may share identifiers and Usage Data with these platforms for advertising measurement and delivery. You may opt out as described below. We do not intentionally transmit Your health-related form answers to advertising platforms.
For business transfers: in connection with, or during negotiations of, any merger, sale of Company assets, financing, or acquisition of all or a portion of Our business.
With Affiliates: with Our parent company, subsidiaries, or entities under common control (including Ear Solutions Private Limited, India), who will be required to honor this Privacy Policy.
With Your consent: for any other purpose with Your consent.
Law enforcement and legal requirements: if required by law or valid requests by public authorities, or in the good-faith belief that such action is necessary to comply with a legal obligation, protect Our rights or property, prevent or investigate possible wrongdoing, protect the personal safety of users or the public, or protect against legal liability.

We do not sell Your Personal Information for money. Certain sharing with advertising platforms may qualify as a “sale” or “targeted advertising” under some state laws; You may opt out at any time (see below).

Your U.S. State Privacy Rights

New Jersey Residents

If You are a New Jersey resident, the New Jersey Data Privacy Act (NJDPA) provides You with the right to:

Confirm and access the Personal Data We process about You.
Correct inaccuracies in Your Personal Data.
Delete Personal Data provided by or obtained about You.
Data portability — obtain a copy of Your Personal Data in a portable format.
Opt out of targeted advertising, the sale of Personal Data, and profiling in furtherance of decisions that produce legal or similarly significant effects.
Appeal Our refusal to act on Your request. If Your appeal is denied, You may contact the New Jersey Division of Consumer Affairs.

We process Sensitive Data (including health-related information) of New Jersey residents only with Your consent.

New York Residents

New York does not currently have a comprehensive consumer privacy law, but We protect Your Personal Data in accordance with the New York SHIELD Act, which requires Us to maintain reasonable administrative, technical, and physical safeguards for Your private information, and to notify You in the event of a data breach affecting Your private information.

Massachusetts Residents

We protect Your Personal Data in accordance with the Massachusetts Standards for the Protection of Personal Information (201 CMR 17.00), including maintaining a written information security program and encryption of personal information where required.

Residents of Other States

If You reside in a state with a comprehensive privacy law (such as California, Colorado, Connecticut, Texas, or Virginia) and applicable thresholds are met, You may have similar rights to access, correct, delete, and port Your Personal Data, and to opt out of targeted advertising and sales. We will honor such requests as required by applicable law.

How to Exercise Your Rights

Contact Us at contact@earsolutions.us, call (888) 341-2982, or use the “Do Not Sell or Share My Personal Information” link in Our website footer. We may need to verify Your identity before fulfilling Your request. You may designate an authorized agent to submit requests on Your behalf where permitted by law. We will respond within the timeframe required by applicable law (generally 45 days, extendable where permitted). We will not discriminate against You for exercising Your privacy rights.

Opt-out preference signals: Where required by law, We honor browser-based opt-out preference signals such as Global Privacy Control (GPC).

Retention of Your Personal Data

The Company will retain Your Personal Data only for as long as necessary for the purposes set out in this Privacy Policy and to comply with legal obligations, resolve disputes, and enforce Our agreements. Unless otherwise stated, the periods below are maximums, and We may delete or anonymize data sooner:

Lead and inquiry data: up to 24 months from Your last interaction with Us, unless You become a customer.
Customer account and purchase records: for the duration of the customer relationship plus up to 24 months, and longer where required for tax, warranty, or legal purposes.
Website analytics data (cookies, IP addresses, device identifiers): up to 24 months from collection.
Server logs: up to 24 months for security monitoring and troubleshooting.
Communication consent records (TCPA consent): retained as long as necessary to demonstrate compliance.

When retention periods expire, We securely delete or anonymize Personal Data. Residual copies may remain in encrypted backups for a limited period consistent with Our backup schedule and are not restored except where necessary for security, disaster recovery, or legal compliance.

Transfer of Your Personal Data

Your information may be processed at the Company’s operating offices and in other locations where Our Service Providers or affiliates are located, which may include locations outside of Your state or country (including India, where Our affiliate Ear Solutions Private Limited operates). We take steps reasonably necessary to ensure Your data is treated securely and in accordance with this Privacy Policy wherever it is processed.

Security of Your Personal Data

The security of Your Personal Data is important to Us. We use commercially reasonable administrative, technical, and physical safeguards designed to protect Your Personal Data, consistent with Our obligations under the New York SHIELD Act and Massachusetts 201 CMR 17.00. However, no method of transmission over the Internet or method of electronic storage is 100% secure, and We cannot guarantee absolute security.

Children’s Privacy

Our Service is intended for adults and does not address anyone under the age of 18. We do not knowingly collect Personal Information from anyone under the age of 13, in accordance with the Children’s Online Privacy Protection Act (COPPA), and We do not knowingly sell or share the Personal Information of consumers under 16. If You are a parent or guardian and believe Your child has provided Us with Personal Data, please contact Us and We will take steps to delete that information.

Links to Other Websites

Our Service may contain links to websites not operated by Us (including Our financing partner, Cherry). We strongly advise You to review the Privacy Policy of every site You visit. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party sites or services.

Notice Regarding Health Insurance

Ear Solutions Corp is a private-pay provider. We do not bill or participate in Medicare, Medicaid, or private insurance networks, and We are not a HIPAA “covered entity.” Health-related information You share with Us is protected as described in this Privacy Policy and applicable state consumer health data laws.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will notify You of material changes by posting the new Privacy Policy on this page, updating the “Last updated” date, and, where required by law, providing additional notice (such as email or a prominent notice on Our Service). Changes are effective when posted.

Contact Us

If You have any questions about this Privacy Policy or wish to exercise Your privacy rights, You can contact Us:

By email: contact@earsolutions.us
By phone (toll-free): (888) 341-2982
By mail: Ear Solutions Corp, Corporate Office: 485 Madison Avenue, Suite 733, Floor 7, Manhattan, NY 10022